The RASD PR & Marketing Committee Presents:
PR & Publicity Changes During COVID – What We Should Keep?
A Virtual Roundtable Discussion
Join us on September 23, 2021 at 10:00 a.m.
To register, email Jo-Ann Carhart at firstname.lastname@example.org
Please bring ideas about the publicity and marketing changes you made due to the pandemic lockdown.
Your Web Site
Online & Digital Resources
Promoting Services (homework help, databases, business support, tax assistance, and health & wellness)
When it comes to customer service, libraries are not all that different from the hospitality industry. Outreach Librarian Alicia Collumbell and Assistant Director Wendy Bennett share the slides and resources from their fun and interactive talk on delivering top-notch customer service, utilizing techniques borrowed from the hotel industry. Learn how to apply these tools to your everyday interactions, along with tips on navigating delicate situations for when patrons do not come to you at their best.